Frequently Asked Questions
Where are you located?
I do not have a physical location at the moment; I only fulfill custom orders out of my home.
Do you deliver?
Yes! I charge a flat $15 for delivery within a 10 mile radius of my home near Furman University. Delivery outside of these areas is determined case by case. Orders can also be picked up free of charge at Urban Hare in Traveler's Rest.
Do you have treats ready for purchase at any time? How much lead time do you need to fulfill an order?
At the moment I only fulfill custom orders and need at least 48 hours lead time, or at least 2 weeks for larger events, subject to availability.
Do you charge extra for weddings?
Do you do cake tastings?
I do not currently have the capacity to offer cake tastings, however, if you are interested in trying out a few flavors, I recommend placing an order for a couple of 4" mini rounds, or some cupcakes (minimum one dozen, two flavors per dozen).
How do I place an order?
Fill out the order request form HERE, or email / call me at firstname.lastname@example.org / 864-610-5764. I will get back to you within 48 hours with a quote.
Do you rent out tiers, stands, or serving platters for events?
I have a limited number of cake stands available for rental for special events. I do not provide tiers or larger serving platters for anything besides cake, but am happy to work with you or your caterer to design something beautiful!
What flavors of cake and other treats do you offer?
If you can dream it up, I would love to make it for you! If you need some inspiration, check out my Menu & Flavors HERE.
How do you ensure food safety with the flowers you use?
I only choose nontoxic plants and flowers for decorating, and use a combination of locally sourced organic flowers from the farmer’s market, as well as flowers from Trader Joe’s, depending on the order and season. I also use floral or masking tape to protect any stems from coming into direct contact with the dessert itself, preventing any funky tastes from seeping in there! I wouldn’t recommend directly consuming most of the flowers I use, with the exception of a few, but I always ensure they are safe to use for decoration.
Are you a licensed baker?
The state of South Carolina currently does not currently require any permits for home-based food establishments.
What is your refund/cancellation policy?
A full refund will be issued back to the original method of payment if your order is cancelled within 48 hours. If less than 48 hours notice is given, a 50% refund will be issued. No refunds will be issued for "no-shows." Please allow seven business days for refunds to process and post to your account.